patient care, leading to increased mortality and delays in essential procedures. Technology failures and natural disasters further contribute to outages, exacerbated by underinvestment in IT systems and outdated backup infrastructure. Despite the increasing severity and sophistication of cyber threats, most provider organizations spend only a small portion of their IT budgets on cybersecurity, leaving critical functions vulnerable.

According to McKinsey's analysis, to improve resilience, healthcare providers must adopt a comprehensive approach that spans the full patient journey and clinician workflows. They should prioritize systems based on impact, update processes regularly, and assess risks from third-party vendors. The use of automation, analytics, and AI can help predict and prevent incidents. Regular testing, disaster recovery drills, and incident response protocols are essential. As technology continues to play a central role in care delivery, building resilient systems and processes is no longer optional—it is necessary to ensure safe, uninterrupted patient care.

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