PwC has introduced its agent OS, a new platform designed to streamline enterprise-wide AI workflows and orchestrate complex, multi-agent business processes. The system offers a unified framework for building, managing, and integrating AI agents across various platforms, tools, and business functions. It addresses challenges around scalability and interoperability by connecting AI agents—whether
Agent OS is cloud-agnostic and supports multilingual workflows, making it suitable for global enterprises. It helps businesses enhance AI collaboration, improve governance, and drive faster adoption of AI across critical processes. PwC’s real-world use cases show significant gains in areas such as customer engagement, brand management, and clinical research operations. The platform is also deployed internally within PwC, supporting over 250 AI agents to boost productivity across tax, assurance, and advisory services. Through agent OS, PwC aims to simplify AI integration and enable organizations to scale AI initiatives across functions efficiently and responsibly.
