Publicis Sapient Names Jennifer Kilian Co-Chief Experience Officer

Publicis Sapient, a digital business transformation company, has appointed Jennifer Kilian as Co-Chief Experience Officer. Working alongside Abby Godee, Kilian will co-lead the company’s experience capability, focusing on design, innovation, and new business creation. She brings a wealth of expertise in end-to-end experience transformation

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and will play a key role in advancing Publicis Sapient's SPEED model—Strategy, Product, Experience, Engineering, and Data & AI. Publicis Sapient has consistently expanded its experience capability, as evidenced by innovations such as the Renault Plug Inn platform and personalized customer experiences for Salesforce users on WhatsApp.

Kilian joins Publicis Sapient after a decade at McKinsey & Company, where she specialized in applying design and data science to drive innovation. She has also held key roles at industry giants like Apple, Facebook, and IBM, contributing to healthcare and life sciences initiatives and holding patents across technology and consumer products. Kilian expressed enthusiasm about joining Publicis Sapient, emphasizing her commitment to elevating client success and experience-driven transformation. 

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