Infosys and zooplus Partner to Enhance Digital Transformation

Infosys announced a strategic collaboration with European e-commerce leader zooplus to establish a Global Capability Center (GCC) in Hyderabad, India, aimed at enhancing digital service capabilities and scaling operations. The partnership will utilize Infosys Topaz, an AI-powered platform, to drive innovation in e-commerce by improving zooplus'

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technology, marketing, and supply chain functions. Through the collaboration, zooplus aims to transform its e-commerce operations, boost customer experience, and strengthen its expertise in product management, design, and engineering. Infosys' AI-first strategy and cost-efficiency approach were key factors in the company's selection for this initiative.

zooplus, Europe's leading online pet platform, provides a diverse range of pet products, exclusive brands, and subscription services across 30 countries. The company, headquartered in Munich, has focused on data-driven growth strategies and customer satisfaction. According to CEO Geoffroy Lefebvre, this partnership with Infosys aligns with zooplus' mission to leverage data insights for operational efficiency and remain competitive in the e-commerce market. Infosys, a global leader in digital consulting and services, brings extensive experience in AI-powered solutions to this collaboration, positioning zooplus for growth and technological advancement. The GCC aims to become a key driver of digital transformation for zooplus, ensuring agility and innovation in the evolving e-commerce landscape.

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