Infosys has expanded its collaboration with NVIDIA to introduce AI-driven solutions designed to enhance customer experiences and operational efficiency for telecommunications companies. Leveraging Infosys Topaz, a generative AI-based platform, and NVIDIA’s advanced AI technologies like NIM inference microservices and NeMo models, the partnership aims to revolutionize The collaboration between Infosys and NVIDIA highlights their joint commitment to driving innovation across the telecom sector. Infosys, a global leader in next-generation digital services, utilizes its AI-first capabilities to help businesses navigate digital transformation. Meanwhile, NVIDIA, a key player in accelerated computing and AI, brings its full-stack platform to streamline the adoption of generative AI. Together, the companies provide telcos with cutting-edge tools to optimize operations, improve business efficiency, and ensure responsible AI deployment, helping clients become more agile and responsive in an increasingly competitive industry.
Infosys and NVIDIA Collaborate to Enhance Telecom Efficiency with AI Solutions
network operations, service delivery, and contact center management. Solutions such as TOSCA Network Service Design and the AI-powered Network Operating Center have shown significant improvements in reducing latency and increasing accuracy in network troubleshooting. At the same time, Infosys Cortex enhances contact center agent training through realistic customer simulations.























