A study conducted by HCLTech and MIT Technology Review Insights reveals a significant gap between the recognition of responsible AI's importance and the readiness to implement it effectively. While 87% of surveyed business executives acknowledge responsible AI principles as critical, 85% admit they are not well-prepared for
The report, released during the World Economic Forum 2025 in Davos, outlines how organizations can integrate responsible AI sustainably. It highlights the growing adoption of AI in areas like customer service, software development, and IT operations. However, less than 25% of respondents feel equipped to handle issues like user adoption, bias, and change management. Recommendations from HCLTech include building enterprise frameworks for ethical AI use, leveraging partnerships for technology integration, and establishing dedicated teams to oversee responsible AI initiatives. HCLTech has taken a proactive step by launching an Office of Responsible AI and Governance to co-innovate and provide solutions for trusted AI adoption, reinforcing its commitment to addressing these critical challenges.
