A recent study by Bain & Company highlights the transformative potential of generative AI in the HR sector, emphasizing both cost efficiency and a strategic shift towards more human-centric roles. The study suggests that appropriate automation and AI interventions could save around 15-20% in HR labor time, with specific
savings of up to 15% for HR business partners, 20% for talent acquisition teams, and 35% for HR operations teams. John Hazan, a Partner at Bain & Company, explains that generative AI can elevate HR from transactional tasks to strategic advisory roles, thereby significantly improving efficiency and reducing labor time.
According to Susan Gunn, another Partner at Bain & Company, adopting generative AI will enable HR leaders to restructure their teams and enhance their skills, positioning HR as innovation hubs and strategic advisers. The study further outlines specific enhancements in talent acquisition, HR business partnering, and HR data analysis, underscoring the revolutionary impact AI can have on these roles.
