GDIT Expands Collaboration with ServiceNow to Enhance AI-Driven IT Solutions

General Dynamics Information Technology (GDIT), a division of global aerospace and defense company General Dynamics, has expanded its strategic partnership with ServiceNow through a two-year collaboration agreement. GDIT will integrate ServiceNow’s advanced artificial intelligence capabilities into its Cove AI Ops Digital Accelerator, enabling government agencies to automate workflows, address operational challenges

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proactively, and optimize system performance. This initiative underscores GDIT’s commitment to advancing digital transformation for public sector clients by leveraging advanced technologies. GDIT, a ServiceNow Elite Partner, aims to deliver solutions tailored to evolving federal mission requirements, including identifying new AI use cases, developing prototypes, and creating specialized training programs.

ServiceNow, a leading provider of digital workflow solutions, views the collaboration as an opportunity to address critical digital transformation challenges for government agencies. Jonathan Alboum, Federal CTO at ServiceNow, emphasized the value of GDIT’s expertise in scaling ServiceNow solutions across the public sector. GDIT’s broader strategy focuses on enhancing operational efficiency and security through AI-driven innovations, aligning with its parent company’s global reputation. General Dynamics, which employs over 100,000 people worldwide and reported $42.3 billion in revenue in 2023, is renowned for its diverse portfolio, spanning technology services, business aviation, shipbuilding, and defense systems. This partnership reinforces GDIT’s leadership in modernizing IT environments.

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