EY Survey Reveals GenAI Adoption, Talent Health Trends

The “EY 2024 Work Reimagined Survey” highlights a significant rise in generative AI (GenAI) usage at work, increasing from 22% in 2023 to 75% across 27 industries globally. GenAI adoption is notably high in the tech sector (90%), while government and public sectors trail (60%). The survey, which covers 17,350 employees and 1,595

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employers from 23 countries, reveals a net positive impact on productivity and high-value work. More than half of GenAI users rate their organization's training programs as "Above Average" or "Excellent." Generational discrepancies in GenAI adoption persist, with millennials (27%) utilizing the technology more extensively than baby boomers (7%).

The survey also underscores a shift in workforce dynamics, with a growing disconnect from traditional career concepts. Nearly 38% of employees express an intent to quit within a year, a trend led by millennials and Gen Z. Organizations face challenges in achieving a "Talent Advantage," which includes optimizing talent health, technology integration, and workplace culture. Although companies with a Talent Advantaged function show notable productivity gains, about 70% of employers have yet to reach this status. The findings stress the need for employers to strategically address evolving employee expectations to enhance talent attraction, retention, and business outcomes.

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